CX and the city

CX and the city

Share this post

CX and the city
CX and the city
When the brand gets everything right, except the briefing for the store team.
Customer Experience

When the brand gets everything right, except…

Maria Fernanda Lima
Sep 2, 2024
1

Share this post

CX and the city
CX and the city
When the brand gets everything right, except the briefing for the store team.

And loses much more in sales and customer acquisition than it should.

Read →
Comments
User's avatar
© 2025 Maria Fernanda Lima
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share